Frequently Asked Questions
Last updated november 2022
+ What is the class capacity?
We have between 35 - 45 spots in each class.
+ When does the studio open?
15 minutes before and after each class.
+ Do you rent mats?
We do NOT rent mats. Please make sure to bring your own or purchase one at the studio. If you forget your mat and do not want to buy one, we totally get it. We will rent you two towels to use instead. This is a solution for a once in a while situation, and for the majority of the classes you take, please plan to practice on a mat with a towel.
+ Do you have showers?
We do! Please consider your shower a “quick rinse” and remember that we close 15 minutes after the class has ended.
+ Are classes first come, first-served?
YES! If you see that a class has a waitlist and you still want to take that class, please add yourself to the waitlist. If someone cancels their spot, waitlisted folks will be added to class in the order they signed up.
+ How do I find out if I've gotten into class from a waitlist?
Once added to the class from the waitlist, you’ll receive an email and text notification. If you can in fact attend the class, please respond to the text with a “Y” so confirm your reservation.
+ What if I end up not being able to attned the class I got into?
Please cancel your reservation at least 2 hours in advance. LATE CANCEL POLICY: If you cancel less than 2 hours, Monthly, Ultimate, and Annual members will receive a $15 late-cancel charge to their credit card on file. If you're on a class card, you will forgo that class with which you used to register for class.
+ What if I don't show up at all for a class I got into?
If you are on a Monthly, Ultimate, or Annual membership and do not show up for a class you've booked, your credit card on file will be charged $15. If you're on a class card, you will forgo that class with which you used to register for class.
+ What should I bring to the studio for class?
Please bring a yoga mat, a large towel to cover your yoga mat, and a bottle of water. If you prefer to rent towels, we have them here for rent. Important: we do NOT rent yoga mats. We do, however, sell them if you’d like to purchase one here. You must have a mat for class.
+ Are there any special perks for certain memberships?
You bet there are! If you’re on an Annual Membership or a Monthly Unlimited Auto Pay, you have access to all of our pre-recorded classes on demand. As long as you have an active Annual or Monthly unlimited membership, this is a perk for you!
+ Do you have a lost & found?
You betcha! If you’ve left something behind, please come claim it ASAP. Lost & Found is donated EVERY FRIDAY AFTERNOON. You do not need to phone nor email us about items left behind, just come claim them. The lost and found bin is located OUTSIDE out studio door.
+ How do I cancel a class reservation?
Click here to see how to cancel a class from our website. Click here to see how to cancel a class from the MB app.
+ What should I do if I need to cancel my membership?
All recurring memberships are self-cancellation. If you need to cancel, begin the process by completing our cancellation form and you will receive instructions on how to cancel. Do not send an email with your membership cancellation request as it will not get processed.